skip to content

Digital Advisory

Pragmatic advice for complex technology decisions.

Optimize operations and realize value delivery through technology

Today’s business environment continues to be challenging, as businesses of all sizes grapple with labour shortages, inflationary pressures, and new digital disruptors. Organizations are under pressure to innovate in order to maximize resources and stay competitive. Technology presents an opportunity to evolve with the market, but navigating the complex set of choices around architecture, technologies, and pace of adoption can be difficult and costly without the right expertise.

Our Digital Advisory team leverages strategic insight, people, and technology to improve your company’s operations, including customer experience, employee experience, and data management. We analyze your digital footprint, identify areas for improvement, and recommend solutions tailored to your organization’s unique needs and goals. From startup to enterprise, no matter the industry, we can help you leverage technology to increase your company’s competitiveness and growth potential in the digital age.

Where does your company fall on the digital investment scale?

We help you align, prioritize, and maximize the return from your organization’s technology investments through:

  • aligning your company’s digital initiatives to overall business objectives;
  • assisting with the prioritization of your technology investments; and
  • working with you to ensure that technology solutions provide the expected return on investment. 

Our services include:

  • Digital strategy roadmap 
  • Digital jumpstarts 
  • IT change readiness 
  • Project health check 
  • Applications planning / selection
  • IT governance and change
  • IT target operating model
  • IT due diligence
  • Program performance

Our team works with you to uncover, control, and maximize the return on your organization’s data through:

  • helping you understand your organization’s data landscape, capabilities, and culture, in order to uncover its true data potential;
  • developing and strengthening guardrails to control, protect, and share data; and
  • bridging the gap between data strategy and business outcomes using targeted solutions to quickly prove ROI.

Our services include:

  • Data strategy, roadmaps, and literacy assessments
  • Data governance strategy and roadmaps 
  • Data strategy and governance jumpstarts
  • Architecture strategy and enablement
  • Data quality strategy and implementations
  • Business intelligence and data visualization
  • Training and enablement

We help you create customer value by re-imagining the customer journey and working with you to build a comprehensive strategy that includes:

  • uncovering your customers’ needs and developing new journeys that are empowered by digital channels and employees;
  • building and transforming digital experiences via marketing, sales, and service; and
  • evolving your organization’s omnichannel commerce journey.

Our services include:

  • Total Experience (TX) or User Experience (UX) research 
  • Customer development strategy 
  • Reinvention of end-to-end product / service experiences, and journeys 
  • UX design, performance, and accessibility audits
  • Digital experience strategy
  • Digital experience platform and CMS implementation
  • Digital commerce strategy
  • Digital commerce implementation

Private Equity

PE firms must be able predict and react quickly to changing circumstances—from high competition for deals to economic uncertainty—to align strategic vision with growth goals. 

Learn more

Featured insights and offerings for Digital Advisory

Resources to help your business

Make the leap to the cloud

For Canada’s small- and medium-sized businesses, moving their business operations to the cloud provides incredible opportunities, but the road to the cloud can have twists and turns. We outline comprehensive strategies and solutions to make the leap to the cloud smooth, matching the right services to specific business needs.

Learn more

ESG and digitization: An introduction to technology's role in enabling ESG

The right technology can bring structure, consistency, and integrity to your ESG performance. Our article explores the key activities involved in ESG implementation and how digitization can enable them.

Learn more

Considerations for value creation in private equity

Technology has become incredibly complex and has a direct impact on the value, risk profile, effectiveness, and security of mid-market businesses. Our article outlines the critical areas of a target company’s IT footprint and examines four key risk areas that IT due diligence can uncover.

Learn more

Our Digital Advisory service is in your industry

Guidance and strategies to help your business demonstrate sustainability, cut costs, and manage your risks so you can thrive.

Applying innovation—including data analytics, machine learning, and robotics—to help your manufacturing business prioritize and tackle the demanding challenges and key concerns.

Supporting the complex governance, risk, and compliance needs of your financial services business so you can focus on your bottom line.

Helping governments at all levels leverage technology-based solutions and develop customized frameworks, creating better outcomes for citizens and public servants.

Guidance to help strengthen your role as the glue holding communities together while providing strategies that can help your NPO make an even bigger impact.

Helping your business meet high consumer expectations and growing demands for convenience while still reducing costs and boosting profit.

This site uses cookies to provide you with a more responsive and personalised service. By using this site you agree to our use of cookies. Please read our privacy statement for more information on the cookies we use and how to delete or block them.

Accept and close