5 ways to adapt your long-term care facility for change
Build back trust and drive outcomes in your long-term care facility with five strategic actions to help you re-set your organizational strategy and address the impacts of COVID-19.
1. Audit your current culture
- Are your staff dedicated, happy, and aligned with your organization's mission, vision, and goals?
- Hear what your people have to say, establish clear goals and values, offer flexibility, embrace transparency, and empower your team.
- Enhance your company’s culture to create the most significant impact on your organization and the people it serves.
2. Manage people and productivity
- Search for ways to improve your facility’s weaker points, rather than avoiding them.
- Review licensing requirements, standards and compliance streams, rights and responsibilities of staff and residents, and medication and health record processes.
- Assess triggers for Advance Directives, documentation and record-keeping mechanisms, and treatment plan requirements.
3. Adopt technology
- Assess and leverage available technology and entertainment options for your facility to help achieve results.
- Review and analyze statistics about your centre's quality of life, illness, depression, and mortality for patients and staff.
- Apply lessons learned to drive facility improvements and ease of implementation.
4. Share common resources
- Where possible, leverage internal services such as finance, human resources, information technology, and information management to increase delivery effectiveness.
- Consider assessments for the feasibility to outsource, identify partnerships, and investigate third-party suppliers topurchase services.
5. Get a third-party assessment
- Work with an independent third-party to carry out a company culture audit.
- BDO can perform an independent third-party review to benchmark public health, Health Canada, Ontario Health, and other regulatory guidelines and requirements.