Quality is a journey, not a destination. At BDO, our approach to quality leads to continuous improvement.
Standing out in the market amidst a complex business and regulatory environment requires a focus on progress. We continuously strive to uphold and elevate quality in our audit process because we know that there is no end to the journey.
Building trust with our clients begins with being transparent and accountable for our actions. Our promise of quality includes openly sharing our processes and technology and showcasing how our people approach quality.
This year’s Audit Quality Report provides an in-depth look at our commitment to continuity and our steadfast focus on evolving quality at every level of the business.
Governance and leadership
Setting the tone at the top—from upholding ethics to keeping lines of communication open—is critical to delivering a consistent level of quality across our audit and assurance services.
BDO views quality as more than an element of compliance—it contributes to overall firm strategy and commitment to efficient and accurate service. That is why we continue to redefine quality.
Audit leadership
Our leadership team remains committed to audit quality and continuous improvement.
Jeanny Gu is the Managing Partner of the Assurance Service Line for BDO Canada and a member of the Executive Leadership Team.
Jonathan Chasle is the National Quality Leader and member of the Assurance Senior Leadership Team at BDO Canada.
Diversity of thought leads to innovation and excellence
We strive to foster a workplace culture that offers a sense of belonging for all groups, nurtures innovation, and encourages our people to reach new heights. Diversity, equity, and inclusion in the workplace is linked to lower turnover, better retention, and in the context of our audit teams, better quality. Some of the ways we promote diversity at BDO include:
Creating a culture of inclusivity
Fostering a We vs. Me environment
Providing opportunities to expand
Sharing a diverse knowledge base
2023-2024 in numbers
Achieving quality together
In order to deliver quality at a consistent level, we all have to play our part. At BDO, this means that people drive quality at every level of the business—from the individual, to the engagement team, to the firm as a whole. This is how we provide exceptional results for our clients every time.
At the individuals’ level
The foundation of quality lies in the personal dedication of each team member. We value and recognize the impact of every individual's responsibility to ensure quality.
At the engagement team level
Throughout every engagement—from start to completion and every step in between—we ensure our teams are collaboratively and actively driving quality.
At the firm level
We are dedicated to building trust with our stakeholders through our firm-wide systems of quality management (SoQM) which ensure we’re supporting teams to deliver quality on assurance and related service engagements.
Quality supported by technology
Technology has progressed from being a business enabler to an essential driver of hyper-growth. To manage the changing needs for data-driven audits, BDO has engaged in continuously building out our technology infrastructure to ensure we remain at the forefront of quality in our industry.
