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How technology is driving the future of real estate

Report

The Canadian real estate market is poised for significant change in 2025. Driven by a combination of political, economic, technological, and regulatory developments, it is critical for the industry to transform and take advantage of the opportunities ahead. 

Technology is increasingly shaping the industry, driving project efficiency, reducing costs, and creating value through the development of innovative, technology-enabled buildings. This report explores three avenues where we see technology transforming the future of real estate. 

AI in real estate

Rapid advancements in AI present exciting opportunities for the real estate industry.

Number 1

Investment and development opportunities

AI's ability to quickly analyze vast amounts of data can help real estate developers and investors identify profitable opportunities while also assessing potential risks. For instance, AI can pinpoint regions with strong growth potential, such as neighborhoods ripe for revitalization, or constantly scan for areas with new municipal zoning or infrastructure projects. Additionally, AI can predict ideal locations for future housing projects by analyzing demographic changes and real estate trends. This predictive analysis enables stakeholders to make more informed and strategic decisions.

Number 2

Buyer journey

AI has significantly enhanced Virtual Reality (VR) and Augmented Reality (AR), boosting customer engagement. VR property tours allow potential buyers to interact with properties in a more engaging and personalized manner. From residential housing to commercial office buildings, AR visualizations help customers envision properties with different layouts and use cases, aiding in their decision-making process. Furthermore, predictive AI models can optimize property designs, layouts, and amenities based on buyer preferences, making properties more appealing to potential buyers.

Number 3

Assessing property values

AI can assess property values by analyzing location, sales, and real estate trend data. Combining data analysis with image recognition, AI provides accurate appraisals. While human appraisers are still better at evaluating potential maintenance issues and structural problems, AI appraisals offer a more affordable and faster alternative, allowing the appraiser to focus on the areas critical to achieving the client’s goals.

Number 4

Marketing

AI’s machine learning and advanced algorithms analyze customer data and predict client needs. This allows organizations to do the following:

  • Focus marketing spend on areas of highest return
  • Reduce the time and cost of marketing properties
  • Ensure alignment between messaging and customer purchasing decisions
  • Decrease advertising and communication expenses.

AI can also be used to track real estate trends such as post-purchase satisfaction, community positivity, and opportunities for growth or re-sale.

Number 5

Property management

Facilitating tasks such as rent collection, maintenance scheduling, and tenant communication, AI-based tenant screening programs help landlords and property managers assess the creditworthiness and rental history of potential tenants—reducing the risk of non-payment and property damage. Utilizing technology to improve maintenance scheduling further increases productivity and lowers costs.

Number 6

AI Generative Design

Generative AI, which can create original data like images and videos, has made significant progress. This technology aids in designing building interiors, architecture, site plans, and entire neighborhoods, allowing developers to explore multiple design options, costings, and urban impacts efficiently.

Number 7

Climate change impact predictors

AI shows promise in predicting the impact of climate change on properties, such as flooding, sea-level rise, and extreme weather events. This technology helps developers forecast climate-related vulnerabilities of potential building sites and provides recommendations for environmentally resilient property features.

Sustainability

Driven by public environmental awareness, regulatory pressures, cost savings, and the desire to future-proof buildings, the sector is increasingly adopting sustainable practices to reduce its environmental impact, add property value, and reduce costly retrofits and upgrades. At the same time, technology is playing a pivotal role in advancing sustainability in the industry, with innovations such as smart building systems, energy optimization platforms, and data-driven solutions to reduce emissions and enable accurate reporting measures.

In December 2024, the Canadian Sustainability Standards Board (CSSB) announced the publication of its finalized Canadian Sustainability Disclosure Standards, setting a baseline for businesses to report climate-related information. If they haven’t already done so, implementing accurate and efficient, tracking and reporting solutions for ESG will be a priority technology investment for the industry in 2025. 

Number 1

Decarbonization, net zero, and Canada's Green Buildings Strategy

The real estate industry contributes 30% to 40% of total global carbon emissions. 

In response to this juxtaposition, the government introduced the Canada Green Buildings Strategy (CGBS) in July 2024, which is intended to improve energy efficiency in the construction industry, reduce greenhouse gas emissions, and generate jobs in the clean energy sector. The strategy aims to retrofit approximately 11 million buildings and construct millions of new greener buildings in the coming decades. Key components include:

Retrofitting existing buildings at a rate of 3% per year, focusing on low- to medium-income households.

Promoting the use of low-carbon materials and design in new construction, with a goal of constructing net-zero energy-ready homes and buildings.

Promoting sustainable building practices, such as the use of heat pumps and low-carbon concrete.

This policy focuses on reducing the carbon footprint of construction materials and designs used in federal projects including embodied carbon, lowering emissions in federal investments, developing related projects, and prioritizing low-carbon technologies and practices.

The CGBS will lead to new building codes and standards prioritizing energy efficiency and sustainability, requiring developers to adapt their practices. The government has also announced plans to modernize the Energy Efficiency Act, introduce new testing standards, and phase out oil heating systems in new builds by 2028.

Number 2

Tax incentives for clean technology

In 2024, the Canadian government ratified four refundable investment tax credits (ITCs) into law, designed to accelerate the adoption of clean technology. The introduction of these tax credits can support construction firms, developers, and property owners in a variety of ways. For example, the Clean Technology ITC can refund up to 30% of expenses toward clean technologies like solar panels, wind turbines, ground or air-source heat pumps, and non-road zero-emission vehicles. The credits are available to all taxable Canadian corporations and cover investments in eligible technologies, including:

Illustration of solar panels and a windmill with the sun shining down. Electricity generation is underneath the image.
Electricity generation
Solar, wind, and water energy generation
Illustration of a lightening bolt with arrows moving around it. Stationary electricity storage equipment is written underneath the image.
Stationary electricity storage equipment
Must not use fossil fuels during operation
Illustration of four rectangular bars. Active heat generation equipment is written underneath the image.
Active heat generation equipment
Solar, ground-source, and air-source heat pumps
Illustration of a tractor with a lightening bolt above it. Non-road zero-emission vehicles is written underneath the image.
Non-road zero-emission vehicles
Includes related charging and refueling equipment

With the introduction of these credits, the acceleration of clean technology adoption across the industry will reduce long-term operational costs and reduce carbon emissions, future-proofing our cities and communities for resilience and growth.

Smart cities

Smart cities integrate information and communication technology to enhance urban services such as water, waste management, energy efficiency, transportation, and public safety. The tangible real-world benefits of smart city technology and urban planning decision making is expected to be a significant driver of the development of cities throughout Canada.

Number 1

Canada’s Smart Cities Challenge

Launched in 2017, the Canadian government's Smart Cities Challenge encourages regions to adopt smart city approaches to address urban challenges and improve residents' lives through innovation and connected technology. The 2023 budget announced a new round of the challenge, highlighting the ongoing priority of interconnected communities.

Number 2

Economic opportunities of smart cities

The demand for smart city infrastructure and services creates new opportunities for real estate developers. Projects utilizing smart technologies, such as intelligent buildings, renewable energy, and connected public spaces, are likely to increase property values.

In addition, the focus on mobility and rapid mass transit will open up previously lower grade real estate to development.

Number 3

Fifteen minute cities

While controversial in some quarters, the concept of the 15-minute city (FMC) gained attention during Covid and is expected to continue to influence the future of urban planning.

The intention of having everything residents need accessible within a 15-minute radius does not require a city to be traversable in quarter of an hour. On the contrary, this human-centric design approach creates local communities that contain key amenities and facilities, specifically:

Illustration of a key attached to a little house with the word Living under it.
Living
Illustration of three buildings with the word Working under it.
Working
Illustration of a shopping cart with the word Commerce under it.
Commerce
Illustration of a stethoscope and a medical cross with the word Healthcare under it.
Healthcare
Illustration of a globe with the word Education under it.
Education
Illustration of two tickets with a star on each one and the word Entertainment under it.
Entertainment

Ottawa and Vancouver have already stated their intention to become FMC’s and pockets of Toronto and Montreal have embraced the approach. For example, the recently developed “The Well” with a go-to-market strategy is “eat, shop, work, live and play in Downtown Toronto.” Further abroad, the $16 billion Battersea Power Station development has gone one further—taking the brownfield powerplant site made famous by Pink Floyd—previously set for demolition, and creating a 42-acre multi-use community accessible by rail, bus, bike, and even boat. In 2024 the development won the Garden of the Year Award 2024 for its roof-top garden.

Final thoughts on technology
in real estate

BDO’s National Real Estate Leader, Jameson Bouffard shares his outlook on the future of Canadian real estate. “After years of the great staring contest there are glimmers of optimism for the Canadian real estate market in 2025. Conditions are improving, the need for additional and substantial increase in housing supply is at the forefront of minds, and interest rates are coming down.”

Achieving success hinges on engaging solution providers with a deep understanding of both technology and the industry at every level. Our dedicated Real Estate & Construction team collaborates with you to provide tailored solutions that tackle your current challenges. Reach out to us to discover the advantages of digital transformation and its potential to elevate your firm's competitive position.

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