BDO Global Portal: Multi-factor authentication (MFA) Instructions

1. Login
   
2. Provide password
   
3. Select "Next"
   
4. Microsoft Authentication screen
   
   1. Microsoft Authenticator
      1. Download now button
         
      2. Once downloaded and installed hit next in screen 4
         
      3. After adding a new account in the Authenticator app scan QR code
         
      4. Approve the message in the Authenticator app
         
      5. Confirmation screen
         
      6. Success
         
      7. Login - Enter password
         
      8. Login - Open the Authenticator app and confirm approve login message
         
   2. Phone
      1. I want to setup a different method - choose Phone
         
      2. Add phone number
         
      3. Enter code sent via SMS to phone
         
      4. Confirmation screen
         
      5. Success
         
      6. Login - enter password
         
      7. Verify your identity
         
      8. Enter SMS code
         
   3. Different authenticator app?
      1. I want to use a different authenticator app
         
      2. Scan QR code in the Authenticator app
         
      3. Enter code
         

If you need technical support, please complete the form here or call 1-888-236-0009 and a member of BDO's IT team will be happy to assist you.