skip to content

BDO Explains: AI Adoption – From Gap to Impact

Transcript

Play BDO Explains: AI adoption—from gap to impact | BDO Canada

[Ahmad Ovais]

As you already know, AI capabilities are evolving fast. In the last few years, it has moved from answering questions to helping execute work across systems, workflows, and decisions. The real issue is not the technology itself. It is whether the organization can scale AI for value.

[jaunty jazz music]

My name is Ahmad Ovais, and I'm a partner at BDO's digital and AI strategy and transformation practice. In this episode of "BDO Explains," let you and I work together to unpack what is the AI gap and what it takes to move from fragmented AI activity to trusted value at scale.

[typewriter clacking] [relaxing music]

If you think about it, GenAI was a passive assistant. We all have used it, and we are still using it. However, the agentic and the cowork shift is different. AI agents and digital coworkers can now plan, use tools, and take actions proactively with human oversight. AI now have agency that changes the leadership question from what can AI answer to what work can we trust AI to do?

The growing AI gap is therefore the difference between AI capabilities and organizational readiness. A lot of organizations try to rapidly deploy AI, and many of them didn't get the intended results. What they have learned is that the answer is simple, but not easy.

Starting with the business problem with a clear vision, investing deliberately in quality data and people, governing responsibly from day one, and focusing on value, not just vanity metrics.

New questions that we need to now ask are, what workflow are we improving and why? Who owns it? How will we measure it? Do we have a governed data and AI foundation? Access to AI tools do not create ROI on its own.

[typewriter clacking] [relaxing music continues]

Today, having a list of AI opportunities is not difficult. The organizations that are moving from fragmented AI pilots to scaled deployment share one key trait. They treat AI as an enterprise capability. They invest in enabling speed while balancing safety and adoption.

What does that mean? Speed, how fast can you ship it? Safety, how safely can you deploy it and run it? Adoption, how effectively your people use it? Clear focus on enablement and sustainment is no longer optional.

BDO's AI Vision 2030 is grounded in a human-led AI embedded future. What does that mean in practice? In practice, AI is built into our daily workflows and operations while us, you, and our people remain accountable for judgment, trust, relationships, and strategic outcomes.

The organizations that win will not be the ones with the most AI tools. They will be the ones that redesign work responsibly and make their people more capable because of AI.

[relaxing music continues]

Closing the AI gap requires discipline to design your fit-for-purpose AI capability to drive real results. The AI gap closes when leaders stop treating AI as a collection of technology projects or pilots and start building the foundation to scale it for trusted value with enough speed to compete and enough control to manage risks.

That is the shift our Vision 2030 point of view and our latest research is designed to help leaders such as you navigate, navigate from fragmented AI activity to trusted value at scale.

We hope you enjoy our point of view and it helps you start the right leadership conversation on how to scale AI in your organization. Let us know how we can help.

[relaxing music continues]