BDO Global Portal: Multi-factor authentication (MFA) Instructions

  1. Login
    Screen capture: Sign in page
  2. Provide password
    Screen capture: Enter password page
  3. Select "Next"
    Screen capture: More information required page
  4. Microsoft Authentication screen
    Screen capture: Microsoft Authenticator page
    1. Microsoft Authenticator
      1. Download now button
        Screen capture: Get the app on your phone page
      2. Once downloaded and installed hit next in screen 4
        Screen capture: Keep your account secure - Setuo your account page
      3. After adding a new account in the Authenticator app scan QR code
        Screen capture: Keep your account secure - Scan the QR code page
      4. Approve the message in the Authenticator app
        Screen capture: Keep your account secure - Let's try it out page
      5. Confirmation screen
        Screen capture: Keep your account secure - Notification page
      6. Success
        Screen capture: Keep your account secure - Sucess page
      7. Login - Enter password
        Screen capture: Enter password page
      8. Login - Open the Authenticator app and confirm approve login message
        Screen capture: Approve sign in request page
    2. Phone
      1. I want to setup a different method - choose Phone
        Screen capture: Choose a different method page
      2. Add phone number
        Screen capture: Keep your account secure - Add phone number page
      3. Enter code sent via SMS to phone
        Screen capture: Keep your account secure - Enter SMS code page
      4. Confirmation screen
        Screen capture: Keep your account secure - Confirmation page
      5. Success
        Screen capture: Keep your account secure - Success page
      6. Login - enter password
        Screen capture: Enter password page
      7. Verify your identity
        Screen capture: Verify your identity page
      8. Enter SMS code
        Screen capture: Enter code page
    3. Different authenticator app?
      1. I want to use a different authenticator app
        Screen capture: Keep your account secure - Setup your account page
      2. Scan QR code in the Authenticator app
        Screen capture: Keep your account secure - Scan QR code page
      3. Enter code
        Screen capture: Keep your account secure - Enter code page

If you need technical support, please complete the form here or call 1-888-236-0009 and a member of BDO's IT team will be happy to assist you.

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