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Public Sector Strategy & Transformation

Innovative solutions at each step of the transformation journey.

Focusing on your public sector operations for improved services and citizen confidence

It's a new era for governments at all levels. Evolving with digital advances is not only for ambitious private sector businesses, as communities increasingly expect their governments to be at the forefront of change and innovation. In order to develop new and reliable services that scale seamlessly—while also ensuring transparency and accountability in government operations and carefully monitoring costs—the public sector must embrace change and digital transformation. But many public sector organizations are still trying to identify where they need to go and how they can get there. Their journey is challenged by limited resources, aging technology, and economic uncertainty.

Successful public sector transformation is a process that requires technology and data-driven approaches to improve programs and citizen engagement, but one size does not fit all. Assessing and nailing down the right strategy and then meticulously executing the steps—from needs assessment to building a skilled workforce to updating infrastructure—requires reliable, methodical guidance.

BDO's Public Sector Strategy & Transformation advisors can help. We help governments, agencies, and not-for-profit organizations thrive in today's digital world. Our team provides innovative solutions to the most pressing pain points in the public and not-for-profit sector including: public trust (accountability and decision making), organizational effectiveness, project failure, and resistance to change. We work collaboratively with our clients to develop tailored transformation strategies that prioritize citizen-centric service delivery and efficient use of resources. By partnering with us, organizations can achieve their goals of providing improved program and service delivery to Canadians.


Our consistent approach to strategic planning

Key activities

Kick off and approach validation

This step will confirm:

  • Project plan
  • Roles and responsibilities
  • Key documentation
  • Stakeholder engagement plan

Context analysis and environmental scan

This step will conduct:

  • Documentation review
  • Environmental scan
  • Market assessment

Stakeholder consultations

This step will complete:

  • Consultation approach
  • Consultation tools
  • Stakeholder consultations

Formulate strategic direction

This step will complete:

  • Strategic planning workshops

Strategy planning report

This step will complete:

  • Final strategic plan
  • Briefing presentations

Indigenous Communities & Organization

The needs of Indigenous communities, organizations, and businesses vary, and our advisory services and solutions deliver customized, actionable solutions. Our advisors are committed to listening, supporting, and strategizing to help Indigenous communities reach their goals—from self-governance to adopting advances in technology.

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Featured insights and offerings for Public Sector Strategy & Transformation

Resources to support your business

How to execute an effective public sector cloud migration strategy and overcome 3 key challenges

Canadians increasingly expect government at all levels to be responsive to their needs, and they want programs and services they can access digitally. This means the public sector must embrace the cloud. BDO examines how public sector organizations can overcome challenges and achieve cloud success with an effective cloud migration strategy.

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Smart city architecture: a blueprint for building urban infrastructure

A well-established plan coupled with active stakeholder engagement can clear the path to transforming a city into a smart city—bringing long-term benefits and opportunities for sustainability and innovation for both citizens and businesses.

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Our Public Sector Strategy & Transformation services are in your sector

Offering forward-thinking expertise in business optimization, strategy and modern workplace, and solutions delivery in cloud and data to help governments succeed.

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Guidance and strategies that help your healthcare business expand, adapt to changing demands, and improve operations in spite of the massive challenges facing your industry.

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Helping you meet the changing demands in the evolving education sector—from expanding revenue streams to developing more efficient processes.

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Guidance to help strengthen your role as the glue holding communities together while providing strategies that can help your NPO make an even bigger impact.

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Other services you may be looking for

Do you need to develop an IT strategy that better aligns with your business objectives and supports future goals? We can help assess your existing infrastructure, find opportunities for enhancement, and produce a plan to meet future technology demands.

Our approach to change management emphasizes establishing a basis for constructive transformation. Together, we empower employees and other stakeholders to learn more about the business motivation for any decisions and the effect it could have on both the organization and their positions.

Consulting with and integrating persons with disabilities in the accessibility process is of the utmost importance, which our team understands intimately. BDO provides accessibility solutions made for your organization's requirements—including, but not limited to—accessibility assessments, change management support, usability testing, employment system reviews, and feedback consultation.

Technology continues to change the way you operate your business. Exploring solutions—including integrating cloud software, automation, implementing cybersecurity solutions, harnessing data for business decisions, and innovating your employee experience—requires trusted guidance. Our experienced team is focused on helping you unlock innovation for growth and success.

Our Public Sector Strategy & Transformation services support the stage your business is in

Modernize the way you run and manage your business to be relevant in today’s digital world.

Evolve, automate & transform

Adapt and respond more quickly and effectively to the changing economic, legal, consumer, and market landscape.

Adapt, prepare & respond

Maximize efficiency and performance of existing systems, processes, and people for greater financial growth.

Perform, assess & optimize

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