Insights

Millennial consumer behaviours are influencing the demands of shoppers across all age demographics and changing the way we make purchase decisions.

One of the prevailing fears of the retail industry has been that the growth of e-commerce would come at the expense of physical stores.

Customer service and a strong customer relationship management (CRM) program are among the most important competitive differentiators in retail.

A good retail experience is one of the most important ways that mid-market and independent retailers can drive sales and customer engagement.

There are some startling statistics regarding successful family business transitions – 30% transition successfully to the second generation and only 10% to the third generation.

One of the biggest challenges for many retail business owners is deciding which technologies offer the greatest benefit.

A free trade agreement was reached with the United States and Mexico, effectively nullifying President Trump’s widely threatened 25% tariff on automobiles.

Female tech entrepreneurs face stiff challenges when raising capital. How can they close the gender gap? Four industry insiders share their insight on strategies, best practices and what the future has in store for women in tech.

Bill 142 – Construction Lien Act Amendment Act, 2017 aims to modernize the 35-year-old Construction Act in Ontario (previously called the Construction Lien Act).