• Retail

Keeping pace with customer expectations

The competitive landscape for retailers is changing drastically, with the continuing rise of online giants driving an unprecedented wave of consolidations and re-assessment of store footprints. Shifting consumer trends such as price sensitivity, lack of brand loyalty, convenience, ethical/healthy sourcing, and the maturity of mobile and social media shopping are challenging the retail model. And the need to update legacy systems and invest in new digital capabilities continues to grow to drive sales and customer engagement.

BDO’s Retail professionals bring extensive experience serving various retailers including specialty, building materials and hardware, apparel, pharmacies, hospitality and grocery retailers across all functions such as finance, supply chain, merchandising, store operations and analytics. We tailor our strategies to help retailers proactively manage a wide range of issues. Our BDO IT Solutions practice offers clients access to a team of innovative and talented technology professionals who focus on driving businesses forward.

With over 100 offices across Canada, BDO offers our retail clients the benefit of our local knowledge and dedicated, on-site teams, along with the resources of one of the country’s largest professional services firms.